1. Who We Are

Xaphek Dhrenval is an educational platform focused on lighting and texture design in 3D games. Our registered address is Francisciho 20, 058 01 Poprad, Slovakia.

When we refer to "we," "us," or "our" in this policy, we mean Xaphek Dhrenval. "You" or "your" refers to anyone using our website or services.

2. Information We Collect

We collect different types of information depending on how you interact with us. Here's what that looks like in practice:

Information You Provide Directly

When you contact us, sign up for a course, or fill out a form on our site, you might give us:

• Your name and email address
• Phone number (if you choose to provide it)
• Educational background and professional experience
• Portfolio links or project samples you share with us
• Payment details when enrolling in paid programs
• Messages you send through our contact forms or email

Information Collected Automatically

Like most websites, we gather some technical data when you browse:

• IP address and general location (city/region level)
• Browser type and operating system
• Pages you visit and how long you stay
• Referral source (where you came from before landing on our site)
• Device information and screen resolution

Cookies and Similar Technologies

We use cookies to remember your preferences and understand site usage. These are small files stored on your device. You can control cookie settings through your browser, though some features might not work as smoothly if you disable them.

3. How We Use Your Information

Everything we collect serves a specific purpose. We don't gather data just for the sake of it.

We also use anonymized data to understand which course topics generate the most interest and where students tend to struggle. This helps us create better learning materials.

4. Who We Share Information With

We don't sell your personal information. Period. But we do work with a few trusted partners who help us run our educational programs:

5. Your Rights Under GDPR

As someone in the EU (or interacting with an EU-based service), you have specific rights regarding your personal data:

• Access: You can request a copy of all personal information we hold about you
• Correction: If something's wrong or outdated, you can ask us to fix it
• Deletion: Request that we erase your data (with some exceptions for legal requirements)
• Restriction: Ask us to limit how we use your information
• Portability: Get your data in a format you can transfer elsewhere
• Objection: Oppose certain types of data processing
• Withdrawal: Revoke consent you've previously given (doesn't affect past processing)

You also have the right to lodge a complaint with Slovakia's data protection authority (Úrad na ochranu osobných údajov) if you believe we've mishandled your information.

6. How We Protect Your Data

Security isn't just a checkbox for us—it's built into how we operate:

• All data transmission uses SSL/TLS encryption
• Payment information never touches our servers (handled by PCI-compliant processors)
• Access to personal data is restricted to staff who need it for their work
• Regular security audits and software updates
• Secure backups with encryption at rest

That said, no system is 100% secure. We do our best to protect your information, but can't guarantee absolute security. If you notice anything suspicious, let us know immediately.

7. How Long We Keep Your Data

We don't keep information longer than necessary. Here's our general approach:

• Active students: Data retained throughout your enrollment and for two years after course completion
• Contact inquiries: Kept for three years unless you request earlier deletion
• Financial records: Maintained for ten years to comply with Slovak accounting laws
• Marketing communications: Stored until you unsubscribe or request removal
• Anonymous analytics: Retained indefinitely since it can't identify you

After these periods, we either delete the data or anonymize it so it can't be traced back to you.

8. International Data Transfers

Our primary servers are located within the EU. However, some service providers (like certain analytics tools) might process data outside the European Economic Area.

When this happens, we ensure appropriate safeguards are in place—typically through Standard Contractual Clauses approved by the European Commission. Your data receives the same level of protection regardless of where it's processed.

9. Children's Privacy

Our courses target adults and professionals in the gaming industry. We don't knowingly collect information from anyone under 16 without parental consent.

If you're a parent and discover your child has provided us with personal information without your permission, contact us. We'll delete it promptly.

10. Third-Party Links

Our site occasionally links to external resources—tutorial sites, portfolio platforms, industry news. We're not responsible for how these sites handle your data. Check their privacy policies before sharing information.

11. Changes to This Policy

We review this policy periodically and update it as needed. When significant changes occur, we'll notify you via email (if you're enrolled in a course) or through a prominent notice on our website.

The "Effective Date" at the top shows when the current version took effect. Continued use of our services after changes means you accept the updated terms.

12. Your Choices and Controls

You're in control of your information. Here's how to manage it:

Email Communications

Every email we send includes an unsubscribe link. Click it, and you're off the list (though we'll still send essential course-related messages if you're enrolled).

Cookie Preferences

Most browsers let you block or delete cookies. Visit your browser's help section for instructions. Keep in mind that some site features depend on cookies to function properly.

Account Deletion

Want to close your account entirely? Email us at help@xaphekdhrenval.com. We'll remove your information within 30 days, except what we're legally required to keep.